Understanding community information needs through stories
A guide for public health professionals, civil society organizations, and interested community members on how to analyze community stories to foster a healthier information environment
Acknowledgements
This guide was developed by Elisabeth Wilhelm as part of a fellowship project at the Information Futures Lab at the Brown University School of Public Health in 2022-23, based on an evaluation project of infodemic stories in collaboration with the Infodemic Management Team at the World Health Organization (WHO). Huy Tran and Tzion Jones of Brown University’s School of Public Health also made valuable contributions to the development of this guide.
This guide would not have been possible without the longstanding partnership of Tim Nguyen, Tina Purnat, Sandra Machiri, and Sylvie Briand from the WHO Emergencies Team in Geneva. Additionally, we would like to thank all the storytellers who contributed to the original global WHO-led infodemic stories project in 2022 and participants in the story analysis focus groups in June 2023, all of whose experiences informed the development of this guide. We also thank Claire Wardle and Samantha Stanley from the Information Futures Lab for their leadership and support in this project, as well as editorial support from Lorraine Broertjes.
We would like to acknowledge the expert feedback from colleagues at Brown University, the WHO infodemic management community and partners who provided feedback on the draft guide:
- Chrysafo Arvaniti, Médecins Sans Frontières
- Veronica E. Avalos Clerici, Department of Cardiac Thoracic Vascular Sciences and Public Health, University of Padua
- Susana Barragan, European Centre for Disease Prevention and Control (ECDC)
- Christine Chan, Research and Evaluation — Lead, CanCOVID, University of Toronto
- Sara Gorman, Critica
- Marzieh Kouhestani
- Renata E. Mares, Adaptablefolks.com
- Kate McDowell, School of Information Sciences, University of Illinois Urbana- Champaign
- Benedetta Pelosi, PhD (c), GIANT
- Fran Penfold, Pea Comms
- Anton Schneider
- Silvia Sommariva, UNICEF
- Amy Staley, New York Presbyterian Hospital/Weill Cornell Medicine
- Iris Thiele Isip-Tan, College of Medicine, University of the Philippines
- Mary Thompson, PharmD
- Dr. Paraclete Ugwu, Enugu State Primary Healthcare Development Agency
- Isabel Valero Morales, National Institute of Public Health Mexico
- Chris Voegeli, US Centers for Disease Control and Prevention (CDC)
- Becky White, Curtin University
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